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The University of South Wales operate a counselling service on behalf of Newport City Council within your child’s school. Unless you have requested this for your child, either a referral has been received by a teacher or your child has specifically asked for counselling.

Your child may receive up to 9 sessions of counselling with a supervised counsellor during school time. Sessions will last for around 40 to 50 minutes. Your child will be encouraged to talk through their concerns, initially to make sense of them. The process also seeks to assist your child to build on their strengths and potentially find solutions to their concerns. 

Appointments will be confidential unless it becomes apparent that your child or someone else is at risk of significant harm. In this case, assurance will be given to your child that the best decisions will be made regarding their safety or the safety of others. If your child needs additional help and support this will be discussed throughout the sessions and the involvement of parents will be encouraged to arrive at the best options to suit the child’s individual need. All counselling sessions are conducted in private rooms solely between your child and the counsellor. To ensure best practice is adhered to, counsellors receive clinical supervision and line management. All counsellors go through an annual enhanced check by the UK Government Disclosure and Barring Service.

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